Nice Hotel

Staff are very helpful and accommodating. Front desk staff are nice and friendly.

The facilities are good and it is nice that it is near Wonderland. I love the ambience.

Looking forward to my next stay. Will definitely come back. Bringing my family and friends next time.

Excellent

Me and my wife we had a wonderful stay. Excellent customer service, the front office manager was very accommodating, he upgraded us to executive room. Pool was spacious. We will be differently be back.

Amazing Hotel and Customer Service

We always love our stay at the Novotel. Special thanks to Yasser at the front desk for sorting out a room issue and upgraded us to the executive floor. He was friendly and exceptionally helpful. It is a modern hotel we love the food, the service I recommend this hotel and will definitely be back.

Amazing staff and service

We were referred to the Novotel Hotel Toronto Vaughan by our trusted wedding venue as the preferred hotel for our accommodations. We secured a group booking for ourselves and for our guests on the weekend of our wedding February 28-March 1, 2020 - we had an exceptional experience with the hotel and the wonderful staff.
We were fortunate enough to experience the hotel in almost all of its entirety. The staff provided a smooth arrival and departure experience. We enjoyed our meals for breakfast, lunch and dinner at the in-house restaurant and they accommodated our guests with excellent food, drinks and service. The hotel is inspiring and modern, with the decor being inviting, tasteful and a lot of natural lighting. Thank you for allowing our wedding photos to be held in the hotel, it was perfect in every way. Every interaction I had personally experienced with each staff member was memorable, and I am grateful for the experience. My apologies for not remembering the gentleman’s name at the Front Desk Reception as he was working the overnight shift, but as the bride-to-be, I had many requests and he was able to accommodate all my requests happily with such enthusiasm, he is truly appreciated. Thank you to the entire team at the Novotel Hotel Toronto Vaughan, they are the heart of hospitality and they take great pride in their roles to provide exceptional service and create memorable experiences for all guests.

Friends to the Theatre

My second time at this hotel. The room is quite spacious and very clean. Beds were very comfortable and lovely bed linen

Great with Excellent Service

We stayed 1 night during the pandemic and enjoyed great service, a quiet room, plus excellent dinner and breakfast. Very comfortable bed and little noise from inside or outside the hotel. The hotel has great access to the highway nearby.